Novel Coronavirus Travel Alert - Find Out More x

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Novel Coronavirus Travel Alert


Last updated 2.20pm (AEDT) 13 February 2020



Cruise & Maritime Voyages (CMV) is closely monitoring the situation regarding the ongoing novel coronavirus outbreak (Covid-19) and is operating in accordance with recommendations made by the World Health Organisation (WHO) and other national and international healthcare authorities.


The health and safety of passengers and crew is CMV’s highest priority and CMV has introduced and continues to review additional measures for the protection of passengers and crew.


As a result of recent port and border closures implemented by theChinese and Hong Kong SAR Governments, Cruise & Maritime Voyages have cancelled all planned visits to ports in mainland China and Hong Kong. We have adjusted our itineraries accordingly and are working to assist passengers to make alternative travel arrangements.


In light of recent developments related to the ongoing novel coronavirus outbreak (Covid-19) and its impact on cruise itineraries across operating areas, Cruise & Maritime Voyages has adopted enhanced screening measures recommended by CLIA’s Global Executive Committee. Additional procedures and policies being put in place by Cruise & Maritime Voyages include the following:

- CMV will deny boarding to all passengers who have travelled from, visited or transited (via airports) China, including Hong Kong and Macau, within 14 days before embarkation.
o If passengers have travelled from, visited or transited (via airports) China, including Hong Kong and Macau, outside of 14 days but within 60 days, passengers they will need to provide a medical certificate to prove they do not have novel coronavirus and are fit to travel.

- CMV will deny boarding to all persons who have had close contact with, or helped care for, anyone suspected or diagnosed as having novel coronavirus, or who is currently subject to health monitoring for possible exposure to novel coronavirus.

- CMV will conduct preboarding screening necessary to effectuate these prevention measures, which will include enhanced screening (including but not limited to body temperature scans) and initial medical support provided, as needed, to any persons exhibiting symptoms of suspected novel coronavirus.

- Prior to boarding, all passengers must complete an additional health questionnaire and CMV will check all passports for China, including Hong Kong and Macau entry/exit stamps.

- CMV are also in the process of contacting all guests and agents booked on international cruises to source detailed flight information, including all layovers in transit airports. Passengers must also be able to produce evidence of their flight itinerary at embarkation.


CMV will be continue to monitor the worldwide situation, taking advice from the World Health Organisation (WHO), the UK Foreign & Commonwealth Office, Australian Government, US State department and other members of the international community. CMV will also continue to review the recent travel restrictions implemented by various governments and should travel advisories from the above organisations impact any of our planned itineraries, we will assess the best and safest course of action before advising passengers and travel agents.


If you have any questions or concerns, please email or phone 1300 307 934 (AU) or 0800 307 934 (NZ).